ICAM Administrator/Operator Modules - I020

Who should Attend:

ICAM System Administrators/Operators who are responsible for operations and maintenance of a particular service.

Learning Objectives:

• Perform basic VMS functions (sign on/off the system)

• Utilize VMS Mail system to report problems using ICAM menu options

• Lookup and maintain cardholder records

• Diagnose and troubleshoot operation/user problems

• Create ad hoc reports via ICAM menu options

• Identify hardware used for specific modules

• Discuss/perform administrative functions for modules

Course Outline:

Access Control (I021)

• Calendar, Schedule, and Door Definitions

• Create, list, and modify groups

• Maintain Access for Groups and Individual Cardholders

• Exceptions Database




Debit/Credit (I023)

• Configure 727 and/or Turbo Readers

• Check cash and debit/credit ledgers

• Create X and Z reports and reset tickets




Meal Plans (I025)

• Tasks by ID number (sign in, weekly and daily counts, current status)

• Tasks by location or meal plan (current status, rejections, meal usage)

• Configuration (define meal plans, schedules, locations, rules)

• Auto Meal Plan

• Discounting




Time and Attendance (I026)

• Manage payroll cycles, departments, and overtime rules

• Maintain employee records

• Configure and schedule reports

Optional Topics:

(These topics will be discussed as time permits)

Alarm Processing (I022)

• Monitor alarms

• List and delete alarms

• Alarm management setup

Conferences and Events (I024)

• Conference setup and Clear

• Multi-conference entries

• Exclusions database

• Generate tickets and statistics

• List Individual activities and failures

Vending (I027)

• Laundry configuration

• Copier configuration

• Vending messages

• Create site files, X and Z cards

Prerequisites:

A working knowledge of VMS and DCL functions is encouraged

Duration:

Five days

Location:

These seminars will be held at various locations. Contact your Diebold representative for details.

Dates:

April 29 - May 3

Additional Details:

Presented by Diebold DevEd Staff

Enrollments require an enrollment form (TAB 10) to be mailed or faxed to Linda Calvin, DevEd, FAX number - (216)490-5100. Voice phone enrollment will not be accepted.

Contact you Diebold representative or Ileen Rissmiller, (216) 490-5108, for tuition and registration information.

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